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All Mad Fox Designs collars carry a limited warrantee. If you ever have a problem or concern with it, please feel free to contact me. I will happily make any repairs that may be necessary free of charge. This, of course, only applies to material or structural defects, though I strive to use only quality materials and make every effort to make your collar as safe for your hound as possible. In addition:
Fabric Collars - If your collar is too large or too small after adjusting, contact me for details on exchanging it for the correct size.
Custom Leather Collars - Your collar is a unique, handcrafted leather item, and as such will have variations in the grain of the leather, stitch lengths, etc. It was made according to the measurements you supplied. It may appear to be a bit on the small side when you get it. It is done this way because of leather's natural tendency to stretch. This should cause no problems with the collar, and, as I said, was already compensated for as it was being built. Damage done by your dog is not covered by this warranty, though a chewed collar may be able to be fixed, too, but at a slight charge. Please remember that leather is a big chewing temptation to many dogs, and keep it out of reach when not in use!
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All collars shipped via USPS Priority Mail® or Global Priority® unless otherwise requested.
Purchase a Gift Certificate to Mad Fox Designs for a friend or loved one!
What are they saying about MFD?
Absolutely the best-made collars I've found, and all are beautiful!- Lyn
IMPRESSIVE! doesn't begin to desribe this collar, great communication too! - Suzanne
Absolutely the most beautifully crafted leather collar I have ever seen!! Thanks - Kathleen
OMGosh!!! Georgeous Leather Martingale!!! I'll send pics & order again!!! - Susan
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